About us
We build Sudeem for teams that serve customers in Arabic
Sudeem brings support, a help center, engagement, and automation into one platform, so your team answers every customer from one place.
Try Sudeem free for 14 days. You won’t be charged before the trial ends, and you can cancel anytime.
Why Sudeem
Why did we create Sudeem?
Teams serving customers in Arabic need tools for conversations, tickets, and campaigns, with an Arabic interface and AI that uses their knowledge sources.
We built Sudeem so an Arabic-speaking team can run its customer service in its own language, in one place, with AI that helps the team instead of replacing it.
The platform
What does Sudeem offer?
Four parts that share one inbox, one customer profile, and one team.
How we work
What guides the product
- AI that works with your teamThe AI agent hands customers to a person when it cannot help, and asks for approval before the actions you choose.
- Arabic firstEvery screen works in Arabic and English, and the AI agent answers in Modern Standard Arabic or your customers’ dialect.
- Honest about what existsWe describe only what the product does today, and say plainly when something is not available yet.
See Sudeem with your own customers
Create your account, connect a channel, and add your knowledge sources.
Try Sudeem free for 14 days. You won’t be charged before the trial ends, and you can cancel anytime.