In Sudeem, agents don't just answer questions. Thanks to the "Actions" feature, your agent becomes a digital employee capable of accessing your systems, updating data, and performing complex tasks with extreme accuracy.
#1234
System Sync
Simplicity in setup, power in execution.
Link your Salla store to access orders, products, and more through Sudeem.
Link your agent to any system you use (Salla, Zid, HubSpot, or your own system via API) in minutes.
Define when and how the agent uses these tools. The agent understands the context and decides what the appropriate action is.
Invoice sent to customer
Confirmation message sent via WhatsApp
The agent performs the task and updates your data immediately, sending a confirmation to you or the customer.
Security and intelligence in every action.
Don't let system barriers restrict you. Sudeem gives you the ability to connect with any REST API, meaning your agent can interact with your sales system, warehouses, or even your shipment tracking system.
Need a higher margin of safety? You can activate the "Human Approval" feature for sensitive actions (such as refunding money). The agent prepares the action, and waits for a button click from you to execute.
Start immediately with a library of pre-set actions for booking appointments, tracking orders, and classifying technical support tickets. No need to reinvent the wheel.
Monitor everything your agents do. The Sudeem dashboard gives you a detailed log of every action executed, its time, result, and the system affected by it. Absolute transparency builds trust.
How do Sudeem customers use "Actions" today?
Change shipping address or track order status directly in your store (Salla/Zid) without employee intervention.
Open a ticket in the system (Zendesk), classify it, and send a confirmation response to the customer immediately.
Schedule appointments based on doctor availability in the clinic's internal system.
Book property viewing appointments and collect and update interested person's data in the CRM.