Shopping assistant that understands your customers and increases average order value
Provide a personalized shopping experience for each visitor: smart suggestions, order tracking, and accurate answers about shipping and exchange policies.
Increasing average order value by suggesting appropriate products at the right time.
Reducing order status inquiries through immediate answers from the agent.
Less returns by clarifying specifications and suitability before purchase.
Consistent experience before, during, and after the purchase process.
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How Sudeem works in this scenario?
Linking e-commerce store and order history
You link Sudeem from the integrations page with platforms like Salla or Zid so the agent can read products, order status, and inventory.
Building product suggestion scenario
You use suggestions to define the replacement and complementary product display logic based on customer behavior and what they browse inside the store.
Automating after-purchase service
You adjust Actions that allow the agent to modify order data or share tracking links, and follow the impact from analytics on shipping inquiries.
How to use Sudeem tools to apply this scenario?
Link Sudeem with platforms like Salla or Zid so the agent can read order status and inventory.
Learn about the toolAdjust steps like creating an order, modifying address, or sending a payment invoice from within the conversation.
Learn about the toolRely on it to display complementary or alternative products to the customer at the right moment within the shopping experience.
Learn about the toolMonitor average cart value, most requested products, and fallback points in the purchase journey.
Learn about the toolWhat can you expect from the first day?
Tangible results based on realistic statistics from our previous customers.
Average cart increase
Complementary suggestions and upsells during the conversation.
Decrease in tracking inquiries
Direct answer on shipment status from within the conversation.
Less returns
Better prediction of what fits the customer's need before purchase.